Skip to Content

Let’s Fix QuickBooks Web Connector Has Stopped Working

Are you facing issues while syncing QB data to the web-based application? If yes, then you might be encountering the QuickBooks web connector has stopped working error on your screen. This issue can occur when the tool is incorrectly installed, and the connector is outdated, among other possible reasons. You can easily dismiss the QuickBooks Desktop web connector has stopped working error by using the quick solutions given below.

You can reach out to our team of QB experts at 1-855-856-0042 to get immediate guidance with the web connector issues in case the resolving steps given in this blog seem too complicated or challenging to comprehend.

List of Possible Reasons and Scenarios Leading to QuickBooks Web Connector Error

The unable to connect to QuickBooks web connector error can arise due to the common causes and possible factors mentioned below -

  1. Your QBWC tool utility might not be running correctly, and the installation process might be faulty due to some damaged internal files.
  2. The log file needed to run the QuickBooks web connector tool might be damaged or broken, and the log file might have an incorrect file extension.
  3. The web connector utility might be old or outdated, and the incompatible version might prevent users from syncing the data.
  4. You are not running QuickBooks with a proper admin account, and the lack of privileges might cause obstructions while running the functions.
  5. Web connection issues can also arise when the QuickBooks application is old or discontinued by Intuit. 

Recommended to read : Error PS077 In QuickBooks Desktop

Detailed Methods to Terminate Errors Connecting to QuickBooks Web Connector

The web connector error in QuickBooks Desktop can be easily rectified by using the effective steps given below -

Step 1 - Create a New Admin Account from the User Account Menu of the Start Tab

You can eliminate QB web connector errors by running the application with proper admin privileges.

  1. Open the Windows Start menu to choose the Settings tab and click Family and Other Users from the User Account section.
  2. Select Add Someone Else from the Other Users tab and select Add a User without Microsoft Account to create new credentials.
  3. Assign admin rights to the new account from the Account Type menu and hit OK to save the changes, then rerun QB.

Also Read : QuickBooks Payroll Error PS107

Step 2 - Rename the Log File from the Installation Directory to Fix Damage Issues

Issues while using the web connector can be fixed by renaming the log file from the directory.

  1. Open the QuickBooks Web Connector Folder from the Installation Directory to locate the QBCLog file and right-click the file name.
  2. Add OLD to the file name and hit Enter to save the changes, then relaunch the Web Connector utility to create a new QBCLog file in the same folder, followed by deleting the renamed file.

Conclusion

If your QuickBooks web connector has stopped working, you can follow the detailed guide given in this blog. If these solutions seem ineffective in fixing the connector utility, you can call our QB assistants at 1-855-856-0042 to get direct help with the error.

allan ramsay November 5, 2024
Share this post
Our blogs
Archive
QuickBooks Desktop Point of Sale Installation Errors: Fixed